What does Trax know that we don’t know?
What type of companies does Trax work with?
Is Trax affiliated with UPS, FedEx, DHL, or any other carrier?
What if we just signed a new contract with our carrier(s) and are locked into
a long-term agreement?
Will I have to switch carriers if I use your services?
How much do your services cost?
What if we have a great working relationship with our carrier(s) and don’t want to
jeopardise that?
What if we currently use multiple carriers?
Can you guarantee your services will result in savings?
What if we have signed a confidentiality agreement with our carrier?
What does Trax know that we don’t know?
Trax employs a number of highly experienced former UPS, FedEx and DHL employees. We also use some highly innovative technology to deliver the maximum cost savings. Our
expertise lies in four key areas: Industry experience and knowledge, negotiation skills, benchmarking capabilities and analytics. We know what to ask for and we know how to get it.
What type of companies does Trax work with?
Any business sending in excess of 1,000 shipments per day through a major carrier – such as UPS, FedEx, DHL, CityLink, etc – and looking to reduce their carrier charges will most likely benefit from our services.
Is Trax affiliated with UPS, FedEx, DHL, or any other carrier?
No. This enables us to provide unbiased, bespoke customer solutions that result in maximum cost savings and operational efficiency.
What if we just signed a new contract with our carrier(s) and are locked into a long-term agreement?
Although each carrier contract has a defined term, (usually two or three years) they can be revised at any time. There is no reason to continue overpaying for your deliveries. Trax will benchmark your carrier agreement and advise you on what shipping characteristics will bring immediate and measurable cost savings to your business.
Will I have to switch carriers if I use your services?
Our solutions do not require you to switch carriers. Our objective is to offer customers a set of solutions that will result in the greatest cost savings and improved operational efficiency with little or no disruption to systems or operations.
How much do your services cost?
The Trax solution is a risk-free opportunity for customers to reduce their shipping costs. Simply put, we deliver measurable cost savings, and our compensation is limited to a contingent share of the actual savings generated by our services.
What if our company already performs an invoice audit internally or
already has a third party auditing our bills? How can we see if the Trax auditing service is better without tying ourselves into a long-term
agreement?
All audits are not the same. We’re confident that the Trax Carrier Audit Programme will generate more invoice and service level credits and provide a more valuable reporting suite than any audit you may currently employ. Given the opportunity, we’ll be happy to prove to you that we provide a superior audit in terms of service, results, and reporting.
What if we have a great working relationship with our carrier(s) and don’t want to jeopardise that?
This is the most common frequently asked question. The best thing you can do to improve your carrier relationship is remind them they are not the only carrier and that they need to work to retain your business…which means always providing superior service at the lowest possible price. Our solutions not only prevent you from overpaying your carrier but also serve as an ongoing reminder that they need to stay on the ball. In addition to cost savings, our customers often receive a higher level of service and attentiveness from their carrier as result of our services.
What if we currently use multiple carriers?
Not a problem. Our solutions can lower your costs with each carrier and do not require that you consolidate your shipping volume. Additionally, if you would like to see whether savings can be achieved by endorsing one primary carrier, we can detail your savings potential.
We are really busy right now, but cost savings would be nice. How much time will it take to trial your solutions?
Our solutions require virtually none of your time. Our team will manage implementation and execution and deliver cost savings. Your team can be as involved – or not – as you would like. The bottom-line is that you’re very likely overpaying your carrier by thousands or even millions of dollars. We can help you put a stop to that, and all we ask is that you give us the opportunity to show you how.
Can you guarantee your services will result in savings?
We are 100% confident in our ability to provide cost saving solutions that will significantly reduce your shipping expenditures. If we can’t guarantee savings, we’ll not solicit your company as a customer.
What if we have signed a confidentiality agreement with our carrier?
All customers have a confidentiality clause in their carrier agreement(s). Our services are designed to accommodate your confidentiality commitments. Some of the world’s largest companies trust us with their confidential information. You can as well.
Contact us to find out how Trax unique services can benefit your company.